The operating model
myCRMSIM connects customer-owned devices and SIMs to CRM workflows. Its iMessage requirements list an iPhone, SIM and Mac. For an administrator, this creates an additional dependency beside the CRM itself: power, connectivity, software updates and a person responsible for recovery.
Price the complete installation
The iMessage license is listed at $29 per line monthly for one to ten lines, or $290 per line annually. Hardware and carrier service are separate. The page lists 50 unique contacts daily for the iMessage option; confirm how that allowance applies to your workflow and device configuration.
A useful acceptance case
Ask what the CRM displays when a device goes offline. Determine whether queued messages resume automatically and how an operator prevents an outdated message from sending later. A lower software fee may suit a team prepared to operate devices, but it should not be compared to a managed line without including that work.